Refund policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase from NutriGlow, we are here to help.

Eligibility

You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, unopened, and in their original packaging. For hygiene and safety reasons, personal care products that have been opened or used cannot be returned.

How to Request a Return

To start a return, please contact us at daisyvizcaino24@yahoo.com with your order number and the reason for the return. We will review your request and provide return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or card issuer to process the credit.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at daisyvizcaino24@yahoo.com, including your order number and photos of the issue. We will make it right with a replacement or refund.

Questions

If you have any questions about our return policy, please contact us at daisyvizcaino24@yahoo.com.